On April 6th 2008, a gathering of 4000 people participated in the Cedar Fest street party. This was organized through a page that was created on the social networking site Facebook that promoted the event. The word of this party, which had been banned back in the late 90’s due to excessive property damage from rioters, spread like wild fire. For those that attended, this was a night of drunken revelry and the chance to be part of a small riot, just to say “I was there and got to see it for myself.”
What could be a more perfect example of viral social network marketing in full effect?
See the video of the Facebook Cedar Fest Riot along with a number of other videos that have been posted by the people who where there, basically creating a mini-documentary of how the night unfolded. Also, notice the ubiquitous use of everyone recording the moment for themselves via their cell phones that will no doubt be shared with their friends and family through Youtube and other social networking sites.
Below, is a brief overview of the history of Cedar Fest and the events that took place this past weekend. Keep in mind that before the rise of the Internet and especially, sites such as Facebook and Myspace, imagine how hard it would have been for a crowd this large to gather in one pre-determined place as is demonstrated in the link above?
Cedar Fest was an infamous gathering in the 1980’s in an apartment complex called Cedar Village. This complex is located just south of the Michigan State University Campus. The events, in the fall and spring, often attracted big crowds which eventually led to thousands of dollars in damage and complaints of the excessive use of tear gas.
Cedar Fest was shut down by a court order and banned by the East Lansing City Council. However, since 1997 there have been several new riots in the Cedar Village area and downtown East Lansing, but under new laws, police have moved in quickly to quell them.
At the onset of the gathering, the crowd was peaceful. The police officers allowed the people to enjoy the evening and only intervened to arrest or ticket those who were heavily intoxicated. As the night wore on, the crowd began to behave violently, throwing beer bottles at officers, tearing up street signs, setting dumpster fires and chanting “We want tear gas.” After being hit with bottles, cans, and various other debris police ordered the crowd to disperse.
The East Lansing Police Department began monitoring a Facebook page created specifically for the event along with the Facebook account holder who planned the Cedar Fest street party. East Lansing Police Public Information Officer Kym Johnson stated. “We’re going after anyone who had any part of getting this party started. We are going to do our best to prosecute those individuals who started this whole resurrection of this Cedar Fest all the way to the last person we arrest tonight and tomorrow.”
Chief Tom Wibert said police were not sure what to expect. “This is the first time we have dealt with something organized on the Internet,” Wibert said. Police made a total of 52 arrests, many of them Michigan State University students. “I don’t know what we could have done different to avoid it. When 4,000 people suddenly decide that they want to take the streets, it’s pretty hard for 50 police officers to stop them,” he said during a press conference at East Lansing City Hall.
Right now, consider this: In the realization that even though the Cedar Fest street party turned into a riot, the fact that such a large group of people chose to act in a pre-defined manner based off an internet site is amazing. What should be sloshing around in our minds is all the different angles that this prime example can be turned into profit.
For those of us who are able to capitalize on the loyalty that these social networking sites generate. We will prosper many times over in terms of revenue and the amount of link power that is the end result of creating a high traffic site that is affiliated with these networks. Imagine how this can be utilized for a client’s brand recognition if they are successfully associated with social networking sites that have the loyalty of literally millions of people.
What if through expert marketing, this resource of people could be tapped on demand, in promotion of new product or service? The point that drives this whole ordeal to heart is this. With a clear call to action, the sheer numbers of people that can be moved to do something in a pre-determined way by a single post on something like Facebook or Myspace is absolutely incredible.
Yet, on the opposing side, one has to accomplish this delicate task without having the users feel like they were manipulated for a profit, such as the nefarious practice of capturing the private information of users, only to be sold to the highest bidder and on and on and on.
Everyone is well aware how Facebook lost a large amount of their credibility regarding privacy when they began offering targeted ads to people in a user’s network, notifying them of when their friend purchased a specific item. I’m not necessarily stating that targeted ads are bad but this obviously has to be judged in the context that they are used.
These practices have to be disclosed in such a way that a user knows exactly what they are getting into without having it sprung upon them. When a large group of users feel violated as a result of finding out that their private information has become exposed to everyone by a trusted source, that creates huge problems and Facebook was at the splitting edge of alienating their user base. See here for the Facebook Beacon debacle.
Therefore, a strategy for monetizing this incredible resource has to strike a fine but crystal clear balance. Figuring out a legitimate way of integrating large swaths of users into a well defined marketing campaign… and from there doing so in such a fashion that users will act of their own volition and make the choice to participate based off of their own interest. I’m definitely curious about the related topics this subject stirs up and I would like to hear comments from what others think about social network marketing.
Erik Lignell
Internet Marketing Specialist
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